An honest comparison

Why teams switch to AdminSystem.

A straight comparison vs the platforms we hear most often in evaluations. We'll be the first to say: every tool here is capable. Pick the one that fits your operation. Here's where we think we win.

Capability	AdminSystem	ConnectWise	NinjaOne	SuperOps	Atera
Pricing model
Starting price (per tech, monthly)	$79	Quote	Quote	$79	$149
Free tier	2 techs / 25 EPs
Annual pricing on the website
Per-endpoint billing option	Pro+ ($2.99-4.99)	Add-on	Default
Mandatory onboarding fee		$2k–10k
Bundled in (no add-on fee)
Real-time remote control	Pro+	ScreenConnect addon	Add-on		AnyDesk addon
Documentation system	Pro+	IT Boost addon
Password vault	Pro+	ITGlue addon
QBR auto-generator	Pro+	BrightGauge addon
Distributor billing recon (Pax8/Sherweb/Ingram)	Business+
Public form builder
Security & compliance
MFA on every tier (no upcharge)
SAML SSO	Coming soon	Top tier	Top tier	Top tier	Top tier
Granular RBAC	30 perms	Custom roles	Roles	Roles	Roles
Compliance frameworks built-in	CIS/SOC2/HIPAA/ISO
GDPR data export
On-prem / private cloud option	Enterprise
Platform breadth
Unified RMM + PSA		Manage + Automate	RMM-led
Native vendor adapters	13	200+	30+	20+	30+
Native desktop client (tray)
Native mobile app
WebSocket realtime alerts
AI & automation
AI co-pilot built in
Predictable AI quota (no overages)
Trigger-based automations	Pro+

Compiled from public pricing pages, vendor docs, and customer migration notes as of November 2026. Vendor capabilities change — verify on their sites for evaluation.

Where we think we win.

Three patterns we hear consistently from teams switching in.

Honesty

Posted pricing. No upcharges for security.

Most competitors gate SAML, audit log retention, and even MFA behind top-tier 'Enterprise' plans. We don't. Pricing is on the website, MFA is on every plan, and SSO (in development) will be on the $149/tech plan. You shouldn't have to take a sales call to know what something costs.

Bundling

Real remote control, real docs, real QBRs — included.

ConnectWise charges separately for ScreenConnect, IT Glue (now ITBoost), and BrightGauge. NinjaOne charges for Ninja Remote. We bundle remote control, the doc layer, password vault, and QBR auto-generator on Pro and above — because they're table stakes for an MSP, not premium add-ons.

Speed

Modern stack. 15 minutes to first agent.

Next.js 15 + Prisma + Postgres + Rust agent. Async ingest queue scales to 5k+ endpoints. WebSocket realtime alerts. Sub-second page loads. You can sign up, install the agent, and have a heartbeat back in the time it takes to schedule a Connect demo.

Things we deliberately don't ship.

Honest pricing means saying no to feature requests that pad the spec sheet but make the product worse for the median user.

We don't paywall MFA.

Charging extra for the security feature that prevents account takeover is the wrong incentive structure. MFA is on every tier, including Free.

No mandatory onboarding fee.

Self-serve onboarding is free. White-glove migration is a flat $999 — not a four-figure mystery line item negotiated against your seat count.

We don't sell 'AI minutes' or per-action overages.

Every tier has a baked-in monthly AI quota. When you hit the cap, AI features stop until next cycle — they don't silently rack up a surprise $200 invoice.

No annual contracts to escape monthly billing.

Monthly is genuinely month-to-month. Annual saves ~17% and is pro-rated refundable for the first 30 days. No two-year terms, no auto-rolling locks.

No 'social' / community / engagement gimmicks.

We don't ship a chat-with-a-bot widget that stalks your end users for upsell hooks. Tickets are tickets. Knowledge base is documentation.

We don't resell other people's RMM as our own.

Some 'unified' platforms are just three OEM products in a dashboard. AdminSystem's RMM, PSA, and remote control are all built in-house on one schema. One bug surface, one upgrade path.

When AdminSystem is not the right call.

You need a 50+ tech enterprise PSA with deep accounting integrations (Sage Intacct, NetSuite GL push) — ConnectWise still has the deeper integration catalog there.
You're a pure-play NOC and only need RMM with no PSA — NinjaOne's per-endpoint pricing is competitive at 5,000+ endpoints with zero-tech overhead.
You require FedRAMP Moderate today (we're FedRAMP-ready on Enterprise but not yet certified).

See it for yourself.

Spin up a workspace in under a minute. No credit card. We're not a sales-call company.